TravelBiz Monitor: India travel news, travel trends, tourism

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Air India deploys AI-powered agent ‘Maharaja’ to answer customer queries

By TBM Staff - Mumbai Saturday, 11 November 2023, 12:00 PM 683

Air India has become the world’s first airline to have successfully deployed a Generative AI virtual agent, called ‘Maharaja’, powered by Azure OpenAI service. It has successfully answered over half a million customer queries since its pilot launch in March 2023, and it today manages over 6,000 queries a day in four languages. Air India’s […]Continue Reading

OTAs Top Stories

RateHawk eyeing India market

By Prasenjit Chakraborty Wednesday, 4 October 2023, 1:51 PM 1100

US-based RateHawk which offers booking of hotels, air tickets, transfers and other travel-related services for professionals is on an expansion spree. Recently Victoria Vlasenko, Senior Sales Manager, Asia Pacific Region, RateHawk, visited Mumbai to study the potential of the Indian travel and tourism market. While speaking exclusively to TravelBiz Monitor, Vlasenko said Continue Reading

RezLive.com Appoints AVIAREPS as Representative for Australian Market

By TBM Staff - Mumbai Tuesday, 12 September 2023, 3:00 PM 483

RezLive.com offers an extensive range of travel products and services to travel agents, tour operators, and travel industry professionals worldwide. With a user-friendly online platform and a comprehensive inventory of hotels, tours, transfers, and other travel-related services, RezLive.com empowers travel businesses with the tools they need to create exceptional travel Continue Reading

Yatra to open its IPO on September 15

By TBM Staff - Mumbai Tuesday, 12 September 2023, 10:00 AM 394

The initial share sale of travel service provider Yatra Online Ltd will open for public subscription on Friday September 15. The three-day Initial Public Offering (IPO) will conclude on September 20 and the bidding for anchor investors will open on September 14 and for retail on September 15, according to the Red Herring Prospectus (RHP) […]Continue Reading

Interviews Top Stories

‘Infrastructure growth and avid use of technology changed the MICE scenario in India’

By Prasenjit Chakraborty Wednesday, 14 June 2023, 4:00 PM 1708

In the last decade, there has been a significant improvement in infrastructure development in India and the number of 5-star hotels in the country has grown by 3 fold. In addition, India is hosting the G-20 summits in a grand way, will also encourage many global players to consider India as a great destination for […]Continue Reading

Outbound Top Stories

TTM+ 2023 reinforces Thailand’s efforts towards sustainable travel

By TBM Staff - Mumbai Wednesday, 31 May 2023, 3:47 PM 1992

The Thailand Travel Mart Plus (TTM+) 2023, the country’s leading B2B travel show, opened today, ushering in a new era of business opportunities for buyers from around the world looking for the meaningful, one-of-a-kind travel experiences in Thailand and within the ASEAN region. The TTM+ 2023 is being held under the theme of ‘Visit Thailand […]Continue Reading

Air India deploys AI-powered agent ‘Maharaja’ to answer customer queries

RateHawk eyeing India market

RezLive.com Appoints AVIAREPS as Representative for Australian Market

Yatra to open its IPO on September 15

‘Infrastructure growth and avid use of technology changed the MICE scenario in India’

TTM+ 2023 reinforces Thailand’s efforts towards sustainable travel

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