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The Civil Aviation Requirement (CAR) for passengers who are unable to board due to denied boarding, airline cancellations, or flight delays has been modified by the Directorate General of Civil Aviation (DGCA). With the CAR modification, travellers who are unintentionally degraded and transported in a lower class than that for which the ticket was paid […]Continue Reading
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The Second Additional District Consumer Disputes Redressal Commission in Bengaluru has directed Air India to refund Rs 44,029 to a passenger whose flight from Bengaluru to London was cancelled due to COVID-19 lockdown. While refunding the Rs 1,35,143 ticket price to the passenger Milin Jagdishbhai Parekh, the airlines had deducted Rs 44,029 as ‘cancellation fee’. […]Continue Reading
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