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MakeMyTrip opens franchise store in Yelahanka, Karnataka

MakeMyTrip (MMT) has opened a franchise store in Yelahanka, 11th in Karnataka. The franchise network expansion is part of MakeMyTrip’s broader strategy to serve customers in the top 100+ cities of India. The franchise network will help serve those customers who may be more comfortable talking to someone they trust.

Karnataka is a key holiday package market for MakeMyTrip, contributing almost 10% in bookings. Maldives, Thailand, and Dubai are the top three overseas destinations booked from Karnataka. Ooty, Mysore, Coorg, Munnar, Manali, Shimla, Chandigarh, and Port Blair are some of the preferred destinations in India.

Commenting on the development, Jasmeet Singh, Business Head, Holidays & Experiences, MakeMyTrip, said, “We are delighted to have a physical interface in Yelahanka with the opening of a new store. We aim to build a hyper-local marketing connection by leveraging our partners to build travel communities in cities like Yelahanka. The initial reaction to the initiative has been positive. We have also invested in technology and training to ensure the service remains consistent across all franchises.”

Abishek, Partner MakeMyTrip Franchise Store in Yelahanka, said, “We are excited to work closely with MakeMyTrip and leverage the pool of technology-led resources for the benefit of travellers in Yelahanka. Our team has already started learning to utilize MakeMyTrip’s proprietary tool, ‘MMTOne,’ which creates an itinerary based on any query within seven minutes. We have also been exposed to the e-learning management system, ‘ILearn,’ for on-platform certifications.”

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