Cash-strapped low-cost carrier Go First today announced it was cancelling all flights until Tuesday as the country’s aviation regulator asked it to refund passengers who were affected by its flight cancellations this week. The airline has also suspended the sale of tickets until May 15.
The airline, abruptly suspended its operations on Wednesday, a day after declaring insolvency, leaving many passengers stranded and frustrated at various airports across the country.
The move prompted a notice from the Directorate General of Civil Aviation (DGCA). “Go First has intimated that they have suspended sale of their flights till 15 May 2023 and are working to refund or reschedule for future dates, the passengers already booked to fly with them,” it said.
The airline said in a statement that it had to cancel flights due to “unforeseen operational issues” and that it was offering full refunds or rebooking options to the passengers.
But many passengers complained that they were not informed about the cancellations and had to pay exorbitant fares to book alternative flights with other airlines.