Thomas Cook India launches Holiday Mate to support its B2B travel agent partners
Thomas Cook (India) Limited has announced the launch of Holiday Mate – a new digital tool to support its B2B travel agents. According to the company release, the digital tool (Holiday Mate) empowers its travel agent partners to deliver swift, seamless and accurate services to the end consumer. In line with the company’s Digital First strategy, the launch of its innovative digital solution – Holiday Mate gives Thomas Cook India valuable first mover advantage in the holiday space.
For travel agents, it has four easy steps to book holidays-select Product & Review booking, sign in, enter traveller details, payment.
Commenting on this, Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Limited. said, “This is the new era of travel! Our accelerated digital transformation is aimed at delivering an exceptional experience for our key stakeholders. Our newly launched B2B platform – Holiday Mate has been strategically designed to empower our travel agent partners. The portal offers end-to-end solutions in easy steps without the need of human intervention, right from choosing a product, customising it per customer requirement to transaction in 4 easy steps. The idea was to simplify booking processes and strengthen our outreach in India’s viable tier 2, 3 and 4 key source markets, thus expanding our market share. Holiday Mate currently offers Group Bookings and will soon also cater to Individual Travel in its next phase.”
Thomas Cook’s Holiday Mate benefits the company in its outreach to India’s viable tier 2, 3 and 4 key source markets, thus significantly expanding the company’s market share.