TBM Staff - Mumbai
India’s outbound remittances market has seen a robust 25% year-on-year growth over the past two years, presenting a significant opportunity for investors. Thomas Cook (India) Limited, a pioneer in omnichannel forex services in India, echoes this growth trend in its outbound remittances business. In response, the company is capitalising on this potential by introducing TCPay, a cutting-edge digital service aimed at streamlining international money transfers.
Traditionally, sending money abroad has been a cumbersome process, involving branch visits, extensive paperwork, and limited operating hours. Recognising these challenges, Thomas Cook has rolled out TCPay, offering numerous benefits to revolutionise fund transfers. The platform’s user-friendly interface, coupled with the recently launched Video KYC process, allows customers to transfer funds seamlessly from the comfort of their homes.
The TCPay Advantage includes:
• 24X7 access for convenience
• Paperless transfers
• Simple and seamless digital interface accessible across Thomas Cook’s digital platforms: FXNOW (B2C app), Portal, and Call Center for assistance
• Video KYC, ensuring a smooth and secure digital process for quick transactions
To promote the launch, the company has developed an engaging video showcasing the convenience and user-friendliness of TCPay.
Deepesh Varma, Executive Vice President, Thomas Cook (India) Limited, stated, “Our data indicates significant growth in our outward transfers business. Therefore, in line with our digital-first approach and our commitment to maximising market share in this high-potential segment, we are proud to introduce TCPay. This initiative not only promises seamless outward remittances for individuals and businesses but also underscores our dedication to digital-first innovation and customer-centricity.”
