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‘India is undeniably among the top priorities for RwandAir’

The newly-appointed Country Manager in India for RwandAir, Vennah Mukumburwa spoke to Disha Shah Ghosh about the value of the Indian market for the airline, route network and the passenger profile.

Q. Tell us about the existing flight connectivity of RwandAir for India network.
At present, we operate two weekly flights to/from India. Departing from our hub in Kigali, travellers can effortlessly connect to over 25 destinations within our expansive network, all while benefiting from our commendable on-time performance.

Q. What kind of load factor have you witnessed on the India routes?
The load factor is good, particularly for the outbound sectors. While seasonal variations do influence these figures, the overall numbers are indeed positive.

Q. Do you have any existing code-share or interline agreements with any Indian carrier or plans for a new agreement?
Yes, we have interline agreements with several carriers, including Air India and Vistara, to name a few.

Q. Where does India rank in priority for Rwand Air?
India is undeniably among the top priorities for RwandAir. We deeply value the robust Indian community in Rwanda, and across many of our service destinations. Our network witnesses a significant flow of individuals traveling between the regions for a myriad of reasons, from business, trade to medical tourism and education.

Q. What is your strategy for Indian market?
Our strategy will emphasise on a superior customer experience and offering a broad spectrum of flight options. We’re actively looking to enhance our route network and ensure adaptability to cater to the evolving needs of the Indian traveller.

Q. Tell us about the composition of passengers from India.
R. A significant portion of our passengers consists of business travellers. We also see a notable number of those visiting friends and relatives (VFR), tourists & leisure travellers.

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