Home Posts tagged Air India
Aviation Top Stories
Air india is looking to enhance collaborations with airports in India and overseas as the Tata Group-owned carrier works on upgrading its systems. The airline has put in place a roadmap under Vihaan AI for transformation over a five-year period. Rajesh Dogra, Chief Customer Experience Officer & Global Operations – Airport Operations, said Air India […]Continue Reading
Aviation Top Stories
Air India, India’s leading airline and a Star Alliance member, announced their collaboration with Salesforce to transform its customer service technology stack. Through their work with Salesforce, Air India will be able to optimise the customer experience across all key touchpoints – online, on the ground and in the air. By working with Salesforce, Air […]Continue Reading
Aviation Top Stories
Having devoted the first year since its acquisition in making investments on sprucing Air India’s fleet, Tata group is all set to consolidate its operations under just two brands – Air India and Air India Express – distinguishing its full service and low-cost flights. In the process, it has decided to abandon the Vistara brand. […]Continue Reading
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