CSMIA expands Pre-Embarkation Security Check facility at T2
The Chhatrapati Shivaji Maharaj International Airport (CSMIA) has recently unveiled the expansion of its Pre-Embarkation Security Check (PESC) facility.
The first phase of this project was thrown open on March 27, 2023, which added eight new security lanes which included a brand new domestic to domestic (D2D) transfer facility. The second phase of this project focused on enhancing the experience by nearly doubling the processing space at the PESC.
With the infrastructure augmentation, CSMIA now has a total of 5,735 square meters of dedicated space for security screening, and 328 square meters of newly created domestic transfer security check area. The newly designed PESC now provides for a contiguous processing area of approximately 2,075 square meters, making it one of the largest in the country.
Speaking on the occasion, CSMIA’s spokesperson said, “We are excited to announce the commissioning of eight new security lanes and the expansion of our integrated pre-embarkation security check. This infrastructure augmentation is a significant step towards enhancing the processing capacity at T2 of CSMIA and ensures a faster and secure travel experience for all our passengers. We are confident that these new facilities will further strengthen our commitment to providing world-class services to our passengers.”
The expanded facility is a key enabler for smooth passenger movement. To further enhance the experience at this touchpoint, CSMIA has deployed Goodness Champions (Services Specialists) to guide passengers and provided priority lanes for senior citizens, passengers with children/ infants, and specially-abled passengers.