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TBM Staff - Mumbai

Aviation
Air India deploys AI virtual assistant ‘Maharaja’; answers 6,000 queries per day in 4 languages

Air India deploys AI virtual assistant ‘Maharaja’; answers 6,000 queries per day in 4 languages

Air India has become the world’s first airline to have successfully deployed a Generative AI virtual agent, called ‘Maharaja’, powered by Azure OpenAI service. It has successfully answered over half a million customer queries since

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Malaysia Airlines starts direct flights between Ahmedabad & Kuala Lumpur

Malaysia Airlines starts direct flights between Ahmedabad & Kuala Lumpur

Malaysia Airlines has commenced operations between Ahmedabad and Kuala Lumpur on December 1. The inaugural flight departing from Kuala Lumpur via MH106 was welcomed upon arrival at Sardar Vallabhbhai Patel International Airport (AMD) at 9:40

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VFS Global launches sign contact centre for Deaf and Hard of Hearing community

VFS Global launches sign contact centre for Deaf and Hard of Hearing community

VFS Global has launched its first sign language contact centre for people of determination in India. Through this initiative, VFS Global aims to bridge the communication gap for the Deaf and Hard of Hearing community,

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SITE India Chapter elects Sanjeev Joshi as President

SITE India Chapter elects Sanjeev Joshi as President

The Society for Incentive Travel Excellence (SITE) India Chapter, has elected Sanjeev Joshi as the President of the India Chapter, effective January 2024. Joshi brings a wealth of experience and leadership to this role, and

Hotels & Resorts
Tokyo commands highest average room rates in Asia

Tokyo commands highest average room rates in Asia

Global occupancy growth is close to normal across most gateway markets. Asia has seen key cities occupancy growth of 108-153% YTD-2023 compared to 2022. The growing demand is now fuelling the rate increase this year.

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Egis India to explore opportunities in sports, tourism sectors in India

Egis India to explore opportunities in sports, tourism sectors in India

Egis India, part of global consulting, construction engineering and operating firm, is set to expand its footprint to emerging sectors such as tourism, sports and healthcare, marking a strategic shift beyond its established smart city