TBM Staff - Mumbai
Atlys, a visa processing platform, has introduced five AI-powered features to streamline and enhance the visa application process. These tools aim to eliminate common challenges faced by applicants, such as repetitive tasks, complex requirements, and document errors. By automating critical steps like document verification and offering real-time guidance, Atlys is making visa applications faster, more accurate, and less stressful for travellers.
One of the standout features is BOLO, an AI-driven post-checkout assistant that provides human-like support after users submit their applications. BOLO understands emotions and responds quickly, significantly reducing resolution times from hours to just 3.4 minutes. Currently managing 38% of customer interactions, BOLO ensures prompt, empathetic support and helps prevent delays, enhancing the overall user experience.
Atlys also offers a “Pre-Qualification” feature, which simplifies the visa process by allowing users to upload documents once, qualifying them for over 100 types of visas. This AI-powered tool eliminates redundant uploads, cuts down preparation time, and enables applicants to complete the process in under 10 minutes. Additionally, the “No More Visa Photos – Photo Model” automatically adjusts photo backgrounds, dimensions, and formatting to meet visa standards, saving users time and hassle.
Other features include an AI-powered Pre-Check Out Bot that provides real-time, accurate guidance on visa requirements, and AI-enhanced passport scanning that detects and flags low-quality scans, ensuring only high-quality images are submitted. These innovations address common pitfalls in the visa process, ensuring a smoother and more reliable experience for travellers, while making global travel more accessible.
