TBM Staff - Mumbai Khushboo Shah, Founder & MD, GO2 UK & Europe Travels
What was your vision behind starting GO2UK & Europe Travels?
With a professional background in public relations (PR) and having worked in the travel industry what was clear to me was that there was gap in the market for a destination management company that understood the needs of the Indian traveller, and delivered a customer-centric service model for the luxury segment which broke barriers of language, food and at the same time was cost effective. Having travelled extensively in the UK and Europe and managed tours for high-net worth individuals and private groups from across the world, it became clear to me that the comfort of “being a home away from home” was a gap for Indians travelling to the UK and Europe: in many ways that become the genesis of Go2UK and Europe Travels.
How do you think Go2 differentiates itself in the market?
Customer experience is at very centre of our company ethos. Additionally, our core focus is on private tours for FITs and small/mid sized groups (upto 20 pax)with experiences and itineraries which are still untapped. All our suppliers and hotels are hand selected though a vigorous process which includes testing them on their ability to meet the customer experience which sets us apart. Our team is available to our customers all the time on tour and saying ‘no” is not in their vocabulary!
What services does GO2UK & Europe specialise in?
Headquartered out of London, GO2UK & Europe Travels focuses on private tours for FITs and small / mid sized groups (15-20 pax). We specialise in 4/5 star accommodation, one of its kind experiences, private chauffeur-driven vehicles and meals. We provide tours in luxury cars like Bentley, Range Rover, Mercedes V class (for 5-7 people), Mercedes sprinters as well as tours in helicopters. Our chauffeurs are licensed and English speaking and can work with the clients to customise their tour based on their likes and dislikes. We can provide Hindi, Tamil, Arabic speaking drivers as well if required. We cater to all religions and provide all sorts of meals which include Michelin, Vegetarian, Jain and Halal.
What countries do you specialise in?
We offer tours for the UK and Europe. Popular destinations include England. Scotland, Wales, Northern Ireland, Republic of Ireland, Switzerland, France, Italy,Austria, Belgium, Scandinavia and Croatia.
The ethos of the team at Go2 UK & Europe Travels, resonates with my sensibilities, and is aligned with my body of work in the luxury segment of the B2B platform in India. I am happy to be their marketing partner in India.
