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‘The white-label space in terms of providing booking platforms has almost doubled’

Swapnil Shaha, CEO, TourWiz in a conversation with Disha Shah Ghosh talks about their SAAS-based subscription platform for travel agents to create their virtual office.

The travel tech space has seen an influx of new players in the past five years. How is Tourwiz different from other players in the space?
TourWiz is a unique SAAS-based subscription platform which helps travel professionals to manage their pre-booking and post-booking tasks. It is their virtual office on the go. They can access and manage the complete life cycle of their customers at their fingertips, right from inquiries to itineraries and bookings, to invoicing and reconciliations. The solution is mobile-friendly and can be accessed anywhere. Also, our tool allows creating unlimited users under one agency so that each of the agency staff can interact and share their work flows between each other. We have a complete bouquet of features starting from CRM, Itinerary, Package and Quotation builder, Invoicing, Payments, Supplier and Customer Management and much more all under one tool.

What kind of scope do you see for the white label travel tech space in India?
The white-label space in terms of providing booking platforms has almost doubled as very agent wants to go online and compete with the OTA who are trying to attract the customers through deals and offers.

We at TourWiz have created a complete white-label back office through which the agents can create their customer Log Ins and allow them to access their deals and offers, and also send queries directly to them.

How do your solutions benefit brick and mortar agents for whom cost is a huge factor while investing on their own website?
We at TourWiz have created a solution to offer agents a templatised query based marketable website on their own domain at a very nominal cost along with complete white-label back office through which the agents can create their customer Log Ins and allow them to access their deals, and offers and also send queries directly to them. The agents can also share their customers’ invoices and collect payments from them.

This solution supports the agents to share and market their website to their customers, and also helps to compete with leading OTAs. Recently, we have launched AI Based itinerates builder which will help agents to search and create and share itinerates in minutes.

We also have created a B2B market place where agents meet suppliers directly and can share their requirements to each other. This will enable the agents to get the best of deals and offers directly from the suppliers, and will in turn help to grow their business.

How many agents have subscribed to your offering?
We have 2,000++ agents who have subscribed to our offering.

What are some of your API solutions available for agents?
As we are a SAAS based platform we do not offer any API to agents. It is a complete white-label back office which is cloud based and completely secured and hosted on Amazon AWS Cloud servers.

What is your business model like?
Our major revenues come from subscriptions from travel agents and suppliers. It is a community building activity where agents can showcase their own products and also procure their requirements from leading suppliers. We are also coming out with best deals and offers to our subscribers through our niche products booking option, soon.

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