‘Agreed, will examine this asap,’ says Jyotiraditya Scindia after complaints from passengers of being charged extra for boarding pass
Aviation minister Jyotiraditya Scindia agreed to look into complaints of airlines charging extra for boarding pass. Responding to a tweet tagging him that complained about SpiceJet, Scindia responded, “Agreed, will examine this asap!”
Many have complained on the social media site that some airlines, while insisting on a web check-in, charges extra from passengers who fail to do so. Some airlines are charging those who try to get a boarding pass at the airport counter.
Checking in at the airport check-in counter costs INR 200 per ticket and users complained that besides Spicejet, IndiGo has done the same.
Many pointed out that it is unfair to consumers.
Others questioned the need for a paper boarding pass when a web check-in is mandatory.
SpiceJet made headlines last week as well after two of its passengers were seriously injured during turbulance as the aircraft was landing at Bengal’s Durgapur airport.
Altogether, 14 passengers and three crew members were injured during the landing on May 4. Most sustained injuries on head, spine, shoulder, forehead and face, said the Director General of Civil Aviation, which is investigating the matter. (Source NDTV)