TBM Staff - Mumbai
Air India has become the world’s first airline to have successfully deployed a Generative AI virtual agent, called ‘Maharaja’, powered by Azure OpenAI service. It has successfully answered over half a million customer queries since
TBM Staff - Mumbai
IndiGo has started using an AI chatbot that is helping in reducing customer service agents' workload and making booking process simpler with the use of natural language conversations. "The AI bot boasts an impressive 1.7
TBM Staff - Mumbai
Air India has become the world’s first airline to have successfully deployed a Generative AI virtual agent, called ‘Maharaja’, powered by Azure OpenAI service. It has successfully answered over half a million customer queries since
TBM Staff - Mumbai
EaseMyTrip.com has entered into strategic partnership with Cover Genius, the insurtech for embedded protection. By integrating with XCover, Cover Genius’ award-winning global distribution platform, EaseMyTrip customers can add Cancel For Any Reason (CFAR) travel protection
TBM Staff - Mumbai
EaseMyTrip.com has launched a self-booking tool for corporates. With this tool, business travellers and corporates can book their travel with ease as it simplifies their entire booking experience. The tool uses technologies such as AI,
TBM Staff - Mumbai
In the latest move to strengthen its leadership, Cleartrip, one of India’s fastest-growing online travel companies, has appointed Joy Banerjee as Senior Director - Product Design. He will be instrumental in elevating the design orientation
