TBM Staff - Mumbai CarterX, a luggage transfer service provider, is partnering with Akasa Air to provide its flyers airport baggage delivery assistance. The partnership will aim at helping flyers experience a baggage-free and hassle-free journey with its premium services at affordable rates. The collaboration between CarterX and Akasa Air will serve passengers flying at Mumbai and Bangalore airports at present.
Launched in 2017, Bangalore-headquartered CarterX, currently servicing flyers at India’s four major airports, including Delhi, Mumbai, Hyderabad and Bangalore.
CarterX-Akasa collaboration will further strengthen this bond and ensure that Akasa flyers enjoy each and every moment of their airport travel with unique assistance that includes Doorstep pick-up and delivery of their bags, Inter-terminal baggage transfer, reduced waiting time at the airport, discounted fee on carrying excess baggage, Rush Surface and Rush AirExpress.
Speaking about the association, Harsha Vardhan, CEO and Co-founder, CarterX, said, “We are delighted to announce the tie-up with Akasa Air for Baggage Services in India. Travelling with excess baggage can make the journey less comfortable. Our services ensure that all baggage reaches its destination without delays, be it the airport or any other location, freeing passengers of worry. Our customers’ growing demands for our services are a testament to our service excellence. We at CarterX strive to remove the stress associated with travel and to bring back the joy of flying again.”
Currently, Akasa Air is providing city-specific services in Delhi, NCR, Mumbai, Navi Mumbai, Hyderabad, and Bangalore airports. CarterX will initially provide baggage services for Akasa Air on its Bangalore and Mumbai routes only.
Welcoming the association, Belson Coutinho, Co-Founder and Chief Marketing and Experience officer, Akasa Air said, “When it comes to air travel, customers’ preferences have shifted from mere passenger experience. Air travel is now increasingly being defined by seamless, tailored, and personalised travel for each passenger. Further, technology has accelerated the need for efficiency in customer expectations”.
“At Akasa Air, our primary goal is about being customer centric. Our association with CarterX is an example of how we are creating compelling engagements, services and offerings and even enhancing our products in tune with the data and insights that we are garnering on customers’ preferences and needs in the present day,” Coutinho added.
