TBM Staff - Mumbai Akasa Air has now beaten Air India and IndiGo for the best on-time performance, according to the ranking list released by the Ministry of Civil Aviation.
As per the data for the OTP matrix, where Akasa Air was on the first rank with at 78.2% OTP for the month of November 2023, IndiGo was on the second spot, with 77.5% OTP.
The OTP index for all the airlines was calculated on the basis of the service, arrivals and departures for four airports – Delhi, Mumbai, Bengaluru and Hyderabad.
The OTP performance is measured on the basis of the flights of the airlines being on time, according to the schedule mentioned beforehand. A flight is considered on-time when it arrives within 15 minutes of the scheduled arrival time or departs within 15 minutes of the scheduled departure time.
For all scheduled domestic airline flights, the total number of complaints concerning passengers was 601 for November 2023. Vistara and IndiGo had the lowest complaint rates of all, according to Civil Aviation Ministry.
The Centre also revealed that domestic airlines have shown significant growth then it comes to passenger flow, as compared to last year. Domestic airlines carried 1382.34 lakh passengers between January 2023 and November 2023, marking an increase of over 25 percent from last year.
