Monthly Archives: October 2024

Yatra expands South presence with Bangalore  franchise

 

Yatra Online Limited has made its first foray into South India by opening its inaugural franchise store in Bangalore’s Jayanagar area. This new venture combines the ease of digital travel bookings with personalised service, addressing the needs of Bangalore’s vibrant mix of business and leisure travellers. As Yatra’s debut in Karnataka, the store caters to those seeking a hybrid travel experience, blending the convenience of online travel with the benefits of face-to-face expert guidance.

With the evolving post-pandemic travel landscape, Yatra is tapping into the growing demand for a combination of digital efficiency and human interaction. The new store offers a platform where travellers can discuss their plans and receive expert recommendations on flight bookings, holiday packages, and other travel essentials. Sabina Chopra, COO, Corporate Travel at Yatra, emphasised that Bangalore’s tech-savvy environment makes it an ideal city for this hybrid approach, allowing Yatra to cater to both digital natives and those who prefer in-person assistance.

The new franchise in Jayanagar offers a comprehensive range of services including personalised holiday packages, flight and hotel bookings, and visa assistance. This expansion is part of Yatra’s larger strategy to extend its physical presence across key cities in India, while continuing to innovate in the digital space. Chopra noted that Bangalore’s booming tech industry and growing travel demand make it a pivotal market for Yatra, and the company is optimistic about further growth in Karnataka and beyond.

Franchise owner Ranjith Gaikwad expressed enthusiasm about bringing personalised travel services to the heart of India’s Silicon Valley. He highlighted the store’s ability to provide seamless booking support in both local languages and English, ensuring an exceptional holiday planning experience. With a strong focus on customisation and customer engagement, the new store aims to offer immersive holiday experiences that are tailored to the traveller’s needs, setting a new standard for holiday planning in the region.

With new code ‘AI 2’ Air India to continue offering Vistara experience post-merger

Post the merger of Air India and Vistara, the experience offered by Vistara will continue for customers. Vistara aircraft will be operated by Air India and will be identified by a special four-digit Air India code beginning with the digit “2”.

For instance, UK 955 will become AI 2955, helping customer identify them while booking on www.airindia.com after November 12.
The routes and schedule operated by Vistara aircraft will continue to be the same, alongside the Vistara in-flight experience that includes the product and service such as menu and cutlery on the Vistara aircraft. It will also be serviced by the same crew.

The airline, through a multi-media campaign, also pointed out that the unified Air India opens up limitless possibilities for passengers including unparalleled connection to over 90 domestic and international destinations and over 800 more destinations through code-share and interline partners.

The existing members of Club Vistara will be seamlessly transferred to Air India’s Flying Returns program. With this merger, Flying Returns will also evolve into an all-new avatar ‘Maharaja Club’.

In parallel, Air India’s narrowbody fleet continues to be upgraded with new aircraft being delivered, legacy aircraft being refitted with entirely new interiors and Vistara’s catering now also extended to Air India.

Air India’s widebody fleet has also been augmented with the entry of six A350 aircraft that have started to fly between Delhi and London and will soon operate between Delhi and New York.

Air India has started its retrofit programme with the first A320neo narrow body aircraft going for retrofit in early September. 27 narrow body legacy aircraft will be totally refurbished and retrofitted and this retrofit is likely to be completed by the middle of 2025.
The retrofitted A320neo aircraft will feature 8 luxurious seats in Business, 24 extra legroom seats in Premium Economy and 132 comfortable seats in Economy, offering wider choice to its guests.

Subtle cabin lighting, spacious legroom and wider pitch, and modern features, like portable electronic device (PED) holders and USB ports with type A and C options to charge mobile phones, laptops and other gadgets, among others, will contribute significantly to offer guests an inflight experience catering to the needs of today’s discerning flyers. Carpets, curtains, upholstery, cabin panels will be refreshed with new tones and design motifs reinforcing the brand livery.

Indigenous Tourism to inject USD67bn into global economy: WTTC

The World Travel & Tourism Council (WTTC) has launched a landmark report at its Global Summit in Perth, Western Australia, highlighting how Indigenous tourism is projected to contribute USD 67BN to the global economy by 2034.

The report showcases the sector’s role in driving economic growth, particularly in remote regions, and its vital contribution for cultural preservation and community empowerment.

Indigenous tourism is rapidly emerging as a key economic driver. It creates jobs and economic value in remote areas. It promotes and protects Indigenous people’s cultures, languages and lands. And gives visitors a unique opportunity to experience and learn about Indigenous history and tradition.

With the global Indigenous tourism market set to grow at a CAGR of 4.1% over the next decade to reach USD 67BN, this sector is empowering communities to take control of their economic futures.

Interest and participation in Aboriginal tourism experiences continues grow in Western Australia, with the highest results recorded to date this year. According to Visitor Experiences and Expectations Research (VEER), almost nine in 10 visitors are interested (87%) and more than a third (36%) participated in Aboriginal tourism in WA in 2023-24. The economic contribution of Aboriginal tourism businesses continues to improve, with this sector adding $63,8 million to the Gross State Product in Western Australia in 2021-22.
In Canada alone, the Indigenous tourism sector supports nearly 2,000 businesses, and over 39,000 jobs, contributing CAD1.7BN to the economy in 2017.

Similarly, in Panama’s Guna Yala region, tourism is the primary economic driver, sustaining the Guna people and their culture while creating a self-sufficient economy.

This economic boom is fuelled by increasing demand for authentic cultural experiences, in countries such as Canada, Australia, and the United States, amongst others.

In Australia, more than 1.4MN international visitors engaged in Indigenous tourism experiences in 2019, marking a 6% year-on-year growth since 2010.

Speaking at the global tourism body’s 24th Global Summit in Perth, Western Australia, Julia Simpson, President & CEO, WTTC, said, “Indigenous tourism is not only about showcasing rich cultural traditions; it’s about empowering communities, creating sustainable jobs, and ensuring that Indigenous people are in control of their own stories and economic futures.

“This report demonstrates the immense potential of Indigenous tourism to drive economic growth, particularly in remote regions, while preserving invaluable cultural heritage. As global demand for authentic experiences continues to rise, it is crucial that we support Indigenous businesses and ensure they have access to the resources and funding needed to thrive.”

Western Australia Indigenous Tourism Operators Council (WAITOC) CEO Robert Taylor highlighted the importance of authentic Indigenous experiences. WAITOC has worked closely with Tourism Western Australia to develop an action plan to support the continued development of Indigenous tourism in the state. The Jina: Western Australia Aboriginal Tourism Action Plan 2021-2025 supports new businesses and encourages more Aboriginal people to work in the tourism industry.

“Western Australia is well on its way to becoming the premier destination for authentic Aboriginal experiences in the country,” Taylor said.

“Our Camping with Custodians is just one example of the continued growth of Aboriginal tourism in Western Australia. This Australian-first program develops high quality campgrounds on Aboriginal lands,” he said.
“In May, we celebrated the launch of the seventh site. Located in Lombadina, on the Dampier Peninsula north of Broome. These campgrounds are owned and operated by the respective Aboriginal community, bringing funding and employment opportunities.
“We are also seeing a strong growth in product offerings, including several womens-only experiences,” he said.

Preserving Culture Through Tourism
The report, Supporting Global Indigenous Tourism, shows how Indigenous tourism also plays a crucial role in preserving cultural heritage, languages, and traditional practices.

The Sámi people of Northern Europe, for example, have developed certification marks such as “Sámi Duodji” to protect their rich traditions, while Peru’s innovative Kipi robot helps preserve endangered languages like Kukama, spoken by just 2,000 people.
By incorporating these elements such as these into tourism, Indigenous communities can safeguard their cultural identities.

Sustainable Career Paths and Inclusivity
Indigenous tourism is also a sustainable career path, exemplified by Canada’s Indigenous Tourism Association of Canada (ITAC), which empowers communities to control of their futures through tourism.

Meanwhile, countries like Australia and the U.S. are increasingly incorporating Indigenous experiences into national tourism marketing, ensuring authentic representation.

Access to Funding and Growth

Despite the growth of Indigenous tourism, many operators face challenges in securing funding, but efforts such as Canada’s Indigenous Tourism Destination Fund (ITDF) aims to raise CAD2.6BN by 2030, to create 800 new Indigenous businesses and over 21,000 new jobs.
These funds are critical to ensuring Indigenous communities benefit fully from the booming tourism industry and can continue to grow sustainably.

WTTC is committed to lending its voice to this important conversation and support the efforts of Indigenous peoples worldwide in shaping their own tourism narratives and ensuring Indigenous tourism remains a thriving, self-sustaining industry that benefits everyone.

Indian Airlines to fly 3% more weekly flights in 2024 winter schedule: DGCA

 

Indian carriers will see an increase in air traffic as they will operate 25,007 weekly flights in the winter period, higher by three per cent, than the flights operated during summer period this year, the Directorate General of Civil Aviation informed on Thursday.

DGCA has released Domestic Winter Schedule 2024 (WS 23). As per Winter Schedule 2024 (effective from 27th October 2024 till 29th March 2025) of the scheduled domestic airlines has been finalised after the slot conference meeting held in Sept 2024.

The final slots clearances have been received from respective airport operators. It has been observed that there are 25,007 departures per week which have been finalised to/from 124 airports as per Winter Schedule 24 compared to 24,275 departures per week from 125 airports in Summer Schedule 2024.

 

Out of these 124 airports, Pondicherry airport is proposed by the scheduled airlines whereas operations from Pakyong and Tezpur airport were suspended in the Winter Schedule 2024.

Indigo will operate the highest number of weekly domestic flights at 13,691 departures scheduled in the winter season, followed by Air Asia and Air India Express (2832).

 

Source: ANI

 

DUDigital Global opens Thai Visa Application Centre in Mumbai

 

DUDigital Global has opened a new Visa Application Centre (VAC) in Mumbai. The launch comes at a critical time, with Indian nationals expected to make 90 million outbound trips by 2040. The Mumbai VAC will focus on processing visa applications for Thailand, among other countries, catering to the growing demand for international travel.

Located in Lower Parel, the 2000-square-foot facility is designed to handle over 2,000 visa applications daily. Equipped with cutting-edge technology, the center aims to streamline the visa application process, improving efficiency and service delivery while contributing to the local economy.

The center was inaugurated by key representatives from the Royal Thai Consulate-General and the Tourism Authority of Thailand, alongside Manoj Dharmani, CEO,DUDigital Global. Dharmani emphasised the company’s commitment to delivering hassle-free, efficient services and introduced the “Visa Wherever You Want” service, which allows applicants to apply from home and have visas delivered to their doorstep.

The new VAC will also assist with Destination Thailand Visa applications, offering five-year multiple-entry options. A Premium Lounge will provide personalised support for those seeking a more exclusive experience. DUDigital Global’s expansion across metro cities aims to make visa processing more accessible while maintaining top-tier information security for all applicants.

Alisha Shirodkar Rejoins Tamarind Global as Vice President – Strategy

 

Tamarind Global has appointed Alisha Shirodkar as Vice President – Strategy. In her second tenure with the company, Alisha will be instrumental in shaping the company’s growth strategy, enhancing business prospects, and making its marketing efforts more immersive across all channels.

Alisha brings a wealth of experience from her diverse roles in the hospitality and travel sectors. A graduate of NYU Stern with a degree in Finance and Marketing, she previously worked with Hindustan Unilever and co-founded The Belgian Waffle Co., where she served as Chief Marketing Officer. She is also the Co-Founder and CEO of the gourmet retail startup, Hotchaa. During her first stint with Tamarind Global, Alisha played a pivotal role in marketing and event planning.

In her new role, Alisha aims to leverage Tamarind Global’s legacy and industry expertise to drive purposeful growth, expand the brand’s reach, and elevate its presence in the luxury travel, hospitality, and events sectors. She is eager to strengthen the brand’s position as India’s foremost luxury service provider by enhancing its marketing and digital capabilities.

Louis D’Souza, Director of Tamarind Global, expressed his enthusiasm for Alisha’s return, highlighting her strategic insights and innovative approach. He emphasised that her deep industry understanding and brand-building expertise will be key in driving the company’s success during its next phase of growth. Tamarind Global is poised to capitalise on the rapid growth of its sectors, with Alisha’s leadership playing a central role in shaping the company’s future trajectory.