TBM Staff - Mumbai
Thomas Cook (India) Limited has launched a new franchise outlet in Gurugram, expanding its presence in the Delhi-NCR region to 14 locations. This strategic move caters to the rising demand for year-round travel services among diverse customer segments, including families, business travelers, NRIs, and HNIs.
Situated in Gurugram’s premium locale, the outlet offers a wide range of services such as international and domestic holidays, cruises, travel insurance, and more. With its omnichannel approach, Thomas Cook combines expert in-store consultations with digital tools like AI-driven platforms for real-time travel planning, providing a seamless customer experience.
Key travel trends among Delhi-NCR customers include rising interest in experiential travel (Northern Lights, mud baths, and black water rafting), winter tourism, sports tourism, and premium luxury stays. Fresh destinations like Iceland, Georgia, and Morocco are gaining popularity, alongside visa-free and easy-visa destinations like Thailand and Dubai.
Top destinations for international travel include Switzerland, France, Australia, and Japan, while domestic hotspots like Rajasthan, Kashmir, and Kerala remain in high demand. The new Gurugram outlet positions Thomas Cook to capitalise on these growing trends, reaffirming its leadership in the travel industry.
