Tag Archives: dining

Hong Kong’s new incentives programme to give edge in planning and staging events

Aimed at facilitating event organisers and corporate entities, and growing destination’s incentives share, ‘Hong Kong Incentive Playbook’ offers over 100 authentic HK experiences and 40+ innovative team-building ideas, along with new funding schemes, professional planning, advisory support, and more.

Hong Kong is renowned for its world-class business events and incentives offerings, and it’s recently launched captivating incentives programme ‘Hong Kong Incentives Playbook’ has only made it far more attractive for corporates and incentives organisers.

The programme’s offerings include, from curated authentic experiences and team- building activities to funding schemes and professional planning and more, all aimed at enhancing organisers and visitors’ experiences in the destination.

With nearly 700,000 international MICE arrivals in H1 2024, Hong Kong Tourism Board (HKTB) is keen to further give fillip to Hong Kong’s profile as a premier destination for corporate events and incentives.

Speaking on the sidelines of its recently concluded road show in Delhi, Puneet Kumar, Director, South Asia & Middle East, HKTB, said that HKTB is prioritising the MICE (Meetings, Incentives, Conferences, and Exhibitions) segment, which has shown robust recovery.

He said, “India is one of the top five source markets for the incentive group travel segment of the MICE business, and we have registered a robust rebound in demand from Indian corporates to stage events for their distributor networks, reward employees, or organise global meets for senior management.” India may not feature in Hong Kong’s overall top ten tourism source markets but ranks among the top five source markets for Incentives group travel segment.

Furthermore, he said, “To further cultivate the MICE segment, we have launched a brand new programme, ‘Hong Kong Incentive Playbook,’ that offers over 100 authentic HK experiences and 40+ innovative team-building ideas. These unique offerings are designed to excite and attract incentive groups, thereby enhancing Hong Kong’s appeal in this competitive market. HKTB is offering new funding schemes, professional planning, and advisory support, and exclusive hospitality offers to give the edge in planning and staging events for event organisers and corporates.”

The programme’s experiences and activities have been clubbed under five themes, namely, Nightlife & Parties, Wellness & Nature, Art & Culture, Hong Kong Neighbourhood and Hong Kong Signatures, all collection of iconic experiences and places of interests. “Every theme is designed with recommendations that resonates with the particular segment. At the same you can also play the itinerary in ways such as that you have a slice of vibrant art and cultural scene while also sampling the best of the food and wining and dining or party options,” added Kumar.

The incentives scheme, launched in April this year, was further supported by a mega MICE programme. Ten leading MICE operators from India attended the launch ceremony followed by destination familiarisation trip. The event drew 120 MICE operators from five key markets

“We have also seen that Indian corporates demand including wellness elements in the itinerary, more so if they are organizing their employees retreat or employees reward programmme. And Hong Kong is a perfect destination when it comes to wellness and nature. 70 percent of our landmass is green. We have over 260 islands, easily accessible and within 30 minutes ferry rides,” he elaborated.

Hong Kong has witnessed strong recovery, receiving 181,000 Indian visitors, almost 90 per cent of pre-pandemic arrivals, in the first half of 2024. However, the recovery has been more telling in the Incentives group travel segment, prompting the tourism board to launch the new program.

Furthermore, highlighting the growing importance of India’s source market potential, Kumar, informed that India is Hong Kong’s number one tourism source market among its ‘Emrging Markets’ portfolio, and contributes a staggering 50 percent of this portfolio’s overall share. Vietnam, Russia and Middle East are the other markets in this bracket.

NGT issues notices for ‘harmful tourism’ activities inside Satkosia Tiger Reserve in Odisha

The National Green Tribunal (NGT) has taken cognizance of a petition filed by Biswajit Mohanty, Secretary of Wildlife Society of Orissa, challenging harmful tourism activities within the Satkosia Tiger Reserve and Satkosia gorge under the guise of eco-tourism.

The NGT’s east zone bench in Kolkata issued notices to the central and state governments to respond to the petition. Satkosia gorge, a significant natural habitat spanning about 22.5 km and home to approximately 500 endangered gharials, is particularly at risk due to these activities. The gorge was declared a Ramsar site in 2021, emphasising its ecological importance.

The petition asserts that the construction of tents and sheds for tourists in this ecologically sensitive area could lead to irreversible damage to the local environment and biodiversity. Advocates Sankar Prasad Pani and Ashutosh Padhy presented submissions on behalf of the petitioner in a virtual mode.

The bench, comprising B Amit Sthalekar (judicial member) and Arun Kumar Verma (expert member), recognised the significance of the matter and scheduled further hearings for May 10. The bench also instructed the governments to respond within four weeks.

However, the bench did not provide interim relief by directing the cessation of motorized boat tours in Satkosia gorge, halting the operation of tree-top canopy tours for tourists, or prohibiting the establishment of temporary sheds or tourist tents in the Mahanadi riverbed at Badmul within the tiger reserve until the petition is resolved.

According to the petition, numerous cottage tents, some equipped with air conditioning, and accompanying dining huts have been set up during the tourist season from October to May at the ‘Badmul sand resort.’

Activities such as bonfires, sand sports, and folk music and dance performances are organised, causing significant disturbance to the wildlife in the area. The petition aims to address these issues and safeguard the delicate ecological balance of the Satkosia Tiger Reserve and Satkosia gorge.

Indian travellers planning to spend more, use travel hacks and seek new adventures: Report

With 62% of Indians planning to spend more on travel this year vs. global average of 40%, Indians are willing to go the extra mile to have a fulfilling travel experience in 2024.

While spending more, Indians are also looking for value for money by mastering the art of using travel hacks to make their journeys more affordable and rewarding. These findings were revealed in the American Express Travel® 2024 Global Travel Trends Report based on survey data from across India, the United States, Australia, Canada, Mexico, Japan, and the United Kingdom.

There is an evident travel boom amongst Indians with 65% planning more domestic trips and 48% planning more international trips this year. In terms of using travel hacks, the survey indicates that as many as 43% of Indians planning on taking a trip in 2024 (vs global average of 30%) are using credit card points to offset flight and hotel expenses, while 42% (vs global average of 26%) are opting to book from companies offering complimentary hotel benefits such as room upgrades and credits. Furthermore, 35% of Indians planning on taking a trip in 2024 are planning to stay in a mix of luxury and more affordable hotels and 31% are planning to travel during off-peak seasons or stay with friends or family during their travel.

“Indian travellers are embracing the spirit of adventure and exploration in 2024, driven by a desire for new experiences and cultural immersion. From using travel hacks to embarking on solo journeys, Indians are redefining the travel landscape with their changing preferences and behaviours. At American Express, we understand the evolving needs of consumers and strive to empower our Card Members with rewarding offers and benefits, enhancing their travel experiences wherever they venture,” said Sanjay Khanna, CEO and Country Manager, American Express Banking Corp., India.

With food and accommodation as the top aspects of travel, beach vacations, adventure trips and metropolitan travel top the charts for Indians.
• For 71% of Indians, food is the top travel aspect they aren’t willing to compromise on (vs global average of 52%) while a close 67% Indians aren’t willing to compromise on accommodation.
• 67% of Indians planning on taking a trip in 2024 would like to plan a beach vacation in 2024.
• 58% of Indians planning on taking a trip in 2024 would like to indulge in outdoor adventure trips including camping, surfing, skiing and mountain climbing.
• 55% of Indians planning on taking a trip in 2024 would like to take a metropolitan trip and explore a new city.

Embracing solo adventures: The allure of exploring new cities, unwinding on relaxing beach getaways, and discovering domestic destinations, solo resonates strongly with Indian adults.
• 34% of Indians are planning on traveling solo more often this year vs global average of 18%.
• 84% of Indians planning on traveling solo in 2024, plan on taking a solo trip centered around self-love and treating themselves.
• Reconnecting with themselves (46%), getting a break from chaotic daily life (39%) and being independent (34%) are the top reasons Indians would consider going on solo trips.

Spontaneity beckons: With the rise of structured nature of modern life, Indians are increasingly craving flexibility in their travel arrangements, carving out space for impromptu travel.
• 58% of Indians are interested in taking last-minute trips in 2024 with 40% generally booking only a week or less in advance in the past.
• Exploring cities other than where traveling (46%), dining (45%) and nightlife and excursions (43% each) are parts of the trip Indians prefer to be spontaneous.
• The freedom to explore without pressure (50%), flexibility to visit multiple destinations (49%), and the opportunity to immerse themselves in new cultures (48%) are cited as top motivations for spontaneous travel.

Thriving on sporting excitement: For sports enthusiasts, travel is not just about sightseeing but also about experiencing adrenaline-pumping events firsthand.
• 29% of Indians, surpassing the global average of 14%, plan to travel more often for sporting events in 2024.
• Football/soccer (47%) Formula 1 (30%), and the 2024 Paris Olympics (24%) top the list of sports events for Indians planning to travel for sporting events in 2024.
• Paris (43%), London (42%) and New York City (37%) are top destinations among Indians planning on travelling for a sporting event this summer.

‘Visa-waiver can stimulate economic activities in tourism & hospitality sectors’

With Malaysia announcing visa-waiver for the Indian market, the move is expected to boost inbound to the South East Asian nation. Manoharan Periasamy, Sr Director, International Promotion (Asia & Africa), Tourism Malaysia speaks to Disha Shah Ghosh about implications of the visa-waiver announcement, engagement with the travel trade in India, and competitive advantage of this decision between India and China.
Q. How will the decision by the Prime Minister of Malaysia to waive off visa for Indian nationals starting December 1, impact inbound traffic from India?
The decision by the Malaysian government to waive visas for Indian nationals is likely to have a positive impact on inbound traffic from India, and is a significant step to enhance bilateral relations and with simplified travel requirements, more Indian tourists may be inclined to visit Malaysia. They may find it more convenient to plan trips, leading to a rise in the number of tourists exploring Malaysian destinations, cultural attractions, and other tourism-related activities.
This move can stimulate economic activities, particularly in the tourism and hospitality sectors, encourage cultural exchanges, and strengthen ties between the two nations. The influx of Indian tourists may contribute to increase spending on accommodation, dining, transportation, and local attractions, providing a positive impact on the Malaysian economy. In addition, business travellers, investors, and professionals may find it more convenient to conduct meetings, explore opportunities, and participate in trade events, fostering economic cooperation between the two countries.
Finally, visa waivers can serve as a diplomatic gesture, demonstrating a commitment to fostering positive relations between the two countries. It can be seen as a measure to strengthen diplomatic ties and promote people-to-people connections.
Q. What made the Malaysian government make this announcement for key tourism source markets of India and China at this point of time?
There are several factors as to why Malaysia introduced the visa-free policies, especially in key tourism source markets like India and China:
1. Boosting Tourism: One of the primary reasons for implementing visa-free policies is to stimulate tourism. By eliminating or simplifying visa requirements, a country can attract more visitors, boosting its tourism industry and the economy.
2. Economic Impact: Increased tourism can have positive economic effects, including the creation of jobs, growth in the hospitality sector, and additional revenue from tourism-related activities.
3. Enhancing Diplomatic Relations: Visa-free policies can be used as a diplomatic tool to strengthen ties with specific countries. By facilitating travel, a country may aim to foster better diplomatic relations and cooperation.
4. Market Diversification: By targeting specific markets like India and China, governments may aim to diversify their tourism sources, reducing dependency on traditional markets and expanding their reach to emerging economies with a growing middle class.
5. Competitive Advantage: In a competitive global tourism market, countries may implement visa-free policies to gain a competitive advantage over other destinations. This is especially true for countries looking to attract a larger share of the international tourism market.
Q. With this development, what measures are underway to entice the various Indian traveller segments?
The Malaysian government is likely to implement various measures to entice different segments of Indian travellers. Tourism Malaysia will be focusing on a few strategies for the successful implementation of the tourism industry’s development and performance as follows: –
i. Forge smart partnerships with travel industry players e.g. airlines, travel agents, top tour operators and OTAs. The establishment of both private and public sector partnerships is pertinent; both sectors will work together to offer new packages and better service quality to realign Malaysia as the preferred tourism destination.
ii. Enhance tourism promotion (online and offline) through digital medium/ online brochures, and participation at international tradeshows/ exhibitions/ travel expos and roadshows,
iii. Optimise strategic communication/media engagement; for instance hosting social media influencers, media, travel agencies, corporate companies, travellers, incentive groups, and tourism associations from India to experience Malaysia through familiarisation trips.
iv. Co-organise international events like the International India Film Academy (IIFA) Awards 2024 to Malaysia; a major platform to showcase Malaysia to the most prestigious event from the Bollywood industry.
v. Collaborations with travel agencies and online platforms to streamline the visa-free process could also be part of the strategy. Additionally, efforts to enhance tourism infrastructure and ensure safety and comfort for Indian tourists could play a significant role in attracting diverse segments of Indian travellers to Malaysia.
Q. Currently, where does India rank as a priority market for Malaysia. With this development, how do you see India improving in its ranking?
India is a significant priority market for Malaysia, with strong economic ties and cultural connections. India is Malaysia’s fifth largest source of tourists. Malaysia recorded 14.4 million tourist arrivals between January and September 2023, with 472,479 from India.
In terms of air accessibility, 180 flights with 33,374 seats are offered weekly between India and Malaysia through Malaysia Airlines, Batik Air, AirAsia, and IndiGo. In addition, the availability of flights as well as the expected increase in flights and new routes will also be able to increase the number of Indian tourists arriving in Malaysia.
The country has emerged as the fastest-growing outbound destination, surpassing other nations in tourism sector growth. The decision to waive off visa could enhance this relationship, fostering tourism and business exchanges, and potentially elevating India’s ranking in Malaysia’s priority markets.
Q. In terms of forecast, how will this announcement impact competitiveness between India and China, both considered as strong tourism source markets in Asia?
The Malaysian government’s decision to waive off visas could lead to increased competitiveness between India and China as tourism source markets in Asia. This move may attract more tourists from both countries and the impact on competitiveness will depend on various factors including marketing strategies, accessibility, and travel infrastructure. Monitoring tourism trends and promotional efforts will be crucial to assess the evolving dynamic between India and China in Malaysia’s tourism sector.

Fortune Hotels signs agreement to operate two hotels in Kochi

Fortune Hotels, a member of the ITC hotel group, has signed an operating agreements for two Fortune Park brownfield projects in Kochi, one each in Athani and Kakkanad. These two strategically located hotels is scheduled to open in the year 2025 and mark Fortune Hotels’ entry into Kerala.

Samir MC, Managing Director, Fortune Hotels, stated, “Our entry into God’s own country was on the cards for a while – we are extremely happy to have signed two hotels here. As we steadily expand our presence, both our Kochi properties will be important contributors to our portfolio. We see Kerala as a high potential market and our strategic focus on entering new and upcoming towns and cities in this state continues. We stand by our commitment to delivering exceptional guest experiences across all our destinations.”

The Athani addition will offer 72 stylish rooms and suites. Situated just 10 minutes’ drive from the Cochin International Airport, this contemporary hotel is set to be the first branded hotel in the area in its segment, and a premier address for transient guests, both business and leisure.

The Kakkanad project, a business hotel, encompasses 67 rooms. Located in the Ernakulam district of Kerala, home to umpteen IT and industrial projects.

The two Kochi hotels are designed to include multiple dining options, state-of-the-art banquet and meeting venues, and other wellness facilities like gymnasium, spa and swimming pool.

 

‘Our primary focus lies in hosting weddings and MICE events’

With focus on Tea Tourism, MAYFAIR Tea Resort Siliguri welcomes leisure and wedding guests alike. Sunil Panda, Resort Manager, MAYFAIR Tea Resort, Siliguri spoke to Disha Shah Ghosh about their accommodation options, F&B offerings and meetings space.

Q. How old is your property? Tell us about its accommodation and F&B facilities.
Year 2020 witnessed the grand inauguration of MAYFAIR Tea Resort, a beacon of luxury nestled amidst the lush tea gardens of Siliguri. The resort proudly wears the crown of India’s First Tea Tourism Resort. Its heritage charm beckons travellers with 154 well-appointed rooms spanning nine unique categories. Among the myriad offerings are five delectable restaurants, eight spacious banquet halls, a rejuvenating wellness center, a sparkling swimming pool, a cozy movie theatre, and a plethora of modern amenities. It is a retreat that promises an unparalleled experience for both leisure and business travellers.

Accommodation
At MAYFAIR Tea Resort, we invite you to explore a variety of accommodations that cater to different preferences. The Jungle View Rooms offer serene vistas of Tea Gardens and the Sukna Forest, while the Mountain View Rooms in the attic provide a panoramic backdrop of Tea Gardens against lush forests.

For those seeking classic charm with modern comfort, the Heritage Rooms evoke the nostalgia of the “Raj Era.” The Sukna Suites pay tribute to the charming town of Sukna, offering well-appointed bedrooms and luxurious living areas. From the Manager’s Suites to the Colonial Suites, each accommodation promises a unique and memorable stay amidst Siliguri’s enchanting landscapes.

F&B facilities
MAYFAIR Tea Resort introduces a gastronomic voyage with five distinct dining options. The Tea Pot, a central hub, serves an array of global cuisines through lavish buffets and live cooking. For a unique alfresco experience, Bayleaf is cocooned within the New Chumta Tea Garden, where mouthwatering dishes await amid the fragrance of bay leaf trees. The Vintage Bar exudes an air of sophistication, while the Planter’s Club is a tea lover’s paradise. By the poolside, the Pool Bar boasts premium spirits and finger foods. These dining destinations promise more than just meals; they promise memorable experiences during your stay.

Q. Which segment of travelers are your key areas of focus?
Our primary focus lies in hosting weddings and MICE events, a distinction that sets us apart. We also extend a warm welcome to leisure tourists and weekenders from the scenic surroundings of Siliguri.

Q. What is your outreach strategy for the travel trade and consumers pan India?
Our reach extends across India through our network of hotels, sales offices, and GSA’s. However, our engagement goes beyond mere presence. We leverage the power of social media, where we share the essence of our hospitality and experiences. But what truly sets us apart is the impactful word-of-mouth recommendations from our delighted guests and groups who have immersed themselves in the world of Mayfair. Their authentic testimonials speak volumes about our commitment to delivering exceptional experiences, making us a trusted choice for travelers across the nation.

Q. The North East has become an aspirational destination for travellers due to its sheer natural beauty. What does Mayfair Siliguri bring to the hospitality industry of West Bengal?
Mayfair Tea Resort offers more than a typical stay; it’s an enriching experience celebrating the sheer natural beauty of the North East. As the region becomes an aspirational destination, we take pride in promoting tea tourism, allowing our guests to not just observe but be a part of the tea culture. With daily in-house tea tasting sessions, enlightening screenings of the Tea Story movie, and even the chance to pluck tea leaves, we provide a unique journey into the history and flavors of tea. Mayfair Siliguri isn’t just a destination; it’s an opportunity to connect with the beauty and heritage of the North East in an unforgettable way.

Q. Which are the major ancillary revenue streams that you have witnessed significantly contributing to your balance sheet?
Our revenue landscape extends beyond traditional accommodations and dining. Notably, weddings, MICE events, and spa services have become significant contributors to our financial health. These diversified income streams strengthen our balance sheet while enriching the guest experience.

Q. What are your biggest challenges? How do you plan to overcome them?
Our path is marked by distinctive challenges, primarily driven by the seasonal dynamics of this region, closely tied to the ebb and flow of hill station tourists. Despite this, we’ve skillfully transformed Mayfair Tea Resort into a versatile destination, catering not only to transit travellers but also establishing a reputation as a wedding and leisure hotspot. The promotion of tea tourism has been instrumental in addressing these challenges. In the face of adversity, we’ve found inventive solutions, ensuring our guests enjoy a year-round, fulfilling experience.