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Aviation
Air India deploys AI virtual assistant ‘Maharaja’; answers 6,000 queries per day in 4 languages

Air India deploys AI virtual assistant ‘Maharaja’; answers 6,000 queries per day in 4 languages

Air India has become the world’s first airline to have successfully deployed a Generative AI virtual agent, called ‘Maharaja’, powered by Azure OpenAI service. It has successfully answered over half a million customer queries since

Aviation
CSMIA unveils ‘Parking Guidance System’ at Terminal 2

CSMIA unveils ‘Parking Guidance System’ at Terminal 2

Chhatrapati Shivaji Maharaj International Airport (CSMIA) has introduced a facility to transform the airport parking experience for travellers. Passengers travelling from Mumbai experienced this advanced parking system recently. The newly-installed Parking Guidance System at CSMIA’s

Aviation
With visa-free entry for Indians, AirAsia adds 1.5mn seats between India & Malaysia

With visa-free entry for Indians, AirAsia adds 1.5mn seats between India & Malaysia

AirAsia announced a significant service increase between Malaysia and India, totalling a 69 weekly flights starting in the first quarter of 2024, with up to 1.5 million seats per year. The significant increase in capacity

Aviation
Routes Asia 2025 to be held in Perth, Australia from March 25-27

Routes Asia 2025 to be held in Perth, Australia from March 25-27

At the CAPA World Aviation Summit yesterday it was announced that Routes Asia 2025 will take place in Perth, Australia from March 25-27. The event will be hosted by Perth Airport and Tourism Western Australia

Aviation
Manta Air to start direct flights from Bengaluru to Maldives’ Dhaalu Airport from Jan 2024

Manta Air to start direct flights from Bengaluru to Maldives’ Dhaalu Airport from Jan 2024

Maldives’ Manta Air has announced that it is starting direct flights from Bengaluru to Dhaalu Airport from January 2024. Ahmed Maumoon, Deputy CEO, Manta Air, said, "This announcement marks a pivotal moment in our company's

Aviation
India’s air traffic to surge 15% in 2023-24 despite Go First’s exit: CAPA

India’s air traffic to surge 15% in 2023-24 despite Go First’s exit: CAPA

India's air traffic is expected to rise about 15 per cent to 155 million passengers in 2023-24, despite the grounding of Go First, according to aviation advisory and research firm CAPA India. This projection is

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