Tag Archives: website

Zoomcar Revamps Website Amid 43% Booking Surge in November, Driven by Rising Wedding Demand

In a recent survey conducted by Zoomcar Holdings, Inc., India’s leading car-sharing marketplace, reported a remarkable 43% year-on-year growth in bookings for November, driven primarily by a surge in demand during the wedding season. This year’s wedding season in India has been the strongest in recent years, emerging as one of the biggest contributors to this growth. With the assumption of a similar growth trend as the upcoming holiday season approaches, Zoomcar recognizes the importance of broadening and diversifying its booking channels to capture greater market potential and has revamped its website booking experience to provide a seamless and user-friendly booking experience, matching the convenience of its mobile app.

Zoomcar understands the importance of catering to a broader audience who may travel less frequently and not use an app as often and therefore upgraded their website experience. Key updates include integrating new sections for offers, curated car lists, and guest stories, along with city pages highlighting local travel options, further enrich the booking experience, enabling users to make well-informed decisions with real car images, ratings and reviews from other Guests. The website now boasts an enhanced user experience with a fresh design, updated color scheme, and a cleaner homepage for effortless navigation.

Hiroshi Nishijima, CEO, Zoomcar, said, “At Zoomcar, we are deeply committed to enabling hassle-free travel experiences for our Guests and our focus remains on providing Guests a Zoomcar to drive anytime, anywhere. Our website enhancements are a testament to our dedication to listening to our customers and evolving to meet their needs. We’re proud to see such a strong response for self-drive car sharing and are excited to continue empowering Guests to explore their destinations with freedom and flexibility.”

Star Air unveils Independence Day sale with fares from INR 1,999

Star Air has unveiled its Independence Day Freedom Sale, celebrating the 78th Independence Day of India. This special sale will run till August 15, offering travellers discounts on both economy and business class fares.

During this period, customers can book their flights on Star Air’s official website, www.starair.in and take advantage of economy fares starting at just INR 1,999 and business class fares starting at INR 5,555. This exceptional offer is valid for travel from August 6 to October 30, giving passengers ample opportunity to plan their trips and experience the comfort and convenience of flying with Star Air.

“We are thrilled to present the Independence Day Freedom Sale to our valued customers,” said Mannu Anand, VP-Commercial of Star Air. “This sale is our way of commemorating this significant day in India’s history and providing our passengers with an opportunity to travel affordably and comfortably across our network.”

 

Air India launches baggage tracking feature on mobile app & website

Air India has rolled out an easy-to-use baggage tracking feature on its mobile app and website. Leveraging real-time baggage tracking information available from its network airports and a scalable cloud applications infrastructure, this capability will keep guests in the know of their baggage throughout the journey and significantly reduce concern, if any, about their checked-in bags.

Air India is one of the select few airlines in the world to provide this convenience directly to guests without any intervention from airline staff.

Designed and developed by Air India’s digital technology and design teams, in collaboration with the airline’s airport operations department, the feature offers a convenient option for end-to-end baggage tracking with minimal data entry.

Guests can track their checked-in bags simply by scanning the barcode on their baggage receipts. Alternatively, this information becomes automatically available in the ‘My Trips’ section of the mobile app soon after the bags are checked-in, if the trip has been added there.

The feature is also available under the Book & Manage section of the Air India website under ‘Track Your Bags’ tab.

Other important aspects of this feature include:

• Real-time updates: Important details about checked-in bags such as current location, transit status, baggage arrival details along with the local time of events are provided in an easy-to-read manner. The status coverage includes all important baggage touchpoints where baggage tracking technology is available such as check-in, security clearance, aircraft loading, transfers, and arrival in the baggage claim area.
• Tracking of code-share and interline flights: End-to-end baggage tracking will be available across multiple flight segments on Air India. In addition, if the journey includes segments from other airlines in interline or code-share connections belonging to the same reservation, then tracking from those segments is also provided.
• Comprehensive tracking: For guests with multiple checked-in bags, detailed tracking information for each bag is available on a single user-friendly interface. Timely notification is also provided via the mobile app when the baggage is checked in. Enhanced range of notifications significant to the tracking experience, like baggage carousel information on arrival, are also in the pipeline.

“In our sustained efforts to enhance guest experience by embracing innovative digital technology, we can now provide real-time baggage status to our guests. This key-customer centric initiative marks a significant milestone in our transformation journey. Our mobile app serves as the ideal platform for our guests to use this feature as it provides specific information related to baggage as part of ‘My Trips’ segment. Guests can also add baggage tags easily by scanning with the mobile phone’s camera,” said Dr. Satya Ramaswamy, Chief Digital and Technology Officer, Air India.

Air India to operate second daily service from Delhi-Phuket from June 1

In response to strong demand, Air India will start operating a second daily service (except Wednesdays) to Phuket, Thailand, starting June 1, 2024. The new flights are in addition to Air India’s daily flights already in operation between Delhi and Phuket.

Timed to maximise connections, the second daily service (except Wednesdays) to Phuket will offer travellers a convenient late morning departure from Delhi, helping to link guests arriving from Europe with the popular beach destination.

Since launching service to Phuket four times a week in December 2023, Air India increased frequency to make it a daily service in January 2024, and will now operate nearly double daily flights.

With the additional flights, Air India will operate 34 weekly flights to Thailand from Delhi and Mumbai.

Seats on the additional flights to Phuket are available for booking on all channels, including Air India’s website, mobile app, and via travel agents.

SCHEDULE OF FLIGHTS TO AND FROM PHUKET
Flight No. Days of Operation Sector Departure Arrival
ADDITIONAL SERVICE FROM 01 JUNE 2024
AI376 Daily except Wed. Delhi-Phuket 1100 Hrs 1715 Hrs
AI377 Daily except Wed. Phuket-Delhi 1815 Hrs 2120 Hrs
CURRENT OPERATION
AI378 Daily Delhi-Phuket 0205 Hrs 0810 Hrs
AI379 Daily Phuket-Delhi 0915 Hrs 1220 Hrs

British Airways unveils new website & app as part of its GBP 7bn transformation plan

British Airways has announced an array of new initiatives to transform the airline, unveiling a GBP 7bn transformation plan at its first ‘In the Skies’ showcase event in London.

Sean Doyle, Chairman and CEO, outlined his modernisation plan, committing to delivering a world-class customer experience, modernising IT, growing pride among colleagues and focusing on sustainability, as well as driving on-time performance.

“We’re on a journey to a better BA for our people and for our customers, underpinned by a transformation programme that will see us invest £7bn over the next two years to revolutionise our business,” Doyle said. “We’re going to take delivery of new aircraft, introduce new cabins, elevate our customer care, focus on operational performance and address our environmental impact by reducing our emissions and creating a culture of sustainability. We’re also heavily investing in the development of a new ba.com website and app and are laser-focused on transforming our business and fixing any pain points for our customers.”

Ba.com and app
As part of its investment programme, British Airways has confirmed plans to overhaul its digital user experience with a new website and mobile app offering deeper personalisation. The new ba.com browser is already in BETA testing with platforms designed to offer a range of new services, including empowering customers to self-serve if they wish, taking control of and making changes to their journeys online, rather than having to call one of the airline’s customer care centres to alter their plans. Initial changes will start to roll out by the end of the year.

WiFi enhancements for customers
With more customers looking to remain connected with the world from their seats, from April 3, British Airways Executive Club Members will start to be able to send messages free of charge on a single device using the airline’s WiFi – whatever cabin they’re travelling in. The service will be available on every WiFi-enabled aircraft within two weeks of the rollout date*.

The airline has also become the first to offer a WiFi-enabled inflight customer care solution to solve issues in the moment – even at 35,000ft. Created especially for British Airways by Microsoft, customer care teams on the ground are now able to connect with cabin crew colleagues across more than 300 flights a day. The functionality allows crew to help solve any unexpected issues before a flight lands at one of the airline’s more than 200 destinations.

 

New website underway to promote Mysuru tourism

The city of Mysuru in Karnataka will have its own and exclusive web page on tourism.

The district authorities have decided to develop a website to encourage tourist activities and visitor influx.
A tourism development committee composed of tourism officials and stakeholders has been restructured to review the industry once every three months and discuss improvements.

Tourism stakeholders are requested for suggestions on adding more activities to attract tourists. Currently, about 26 tourism products are approved by the Department but Mysuru has been primarily relying on Mysuru Palace, Zoo, Chamundi Hills, and Dusshera for tourism.

Mysuru Deputy Commissioner KV Rajendra, who heads the committee, reviewed tourism activities and directed authorities to be proactive in promoting tourism.