TBM Staff - Mumbai
Travel conglomerate Riya Group has formed a strategic alliance with Air India Express, a subsidiary of Air India, to enhance visa services for travellers. This collaboration integrates Riya’s comprehensive visa services directly into the airline’s website, allowing customers to efficiently access and apply for visas to any destination worldwide.
Riya Visa Services, a well-established division of Riya Group, aims to simplify the pre-travel booking process with an extensive suite of services. These include worldwide visa applications, processing for all visa types, checklist updates, and status checks. By adopting a one-stop approach, this initiative seeks to streamline the visa application process and improve the overall booking experience on the Air India Express website. Passengers can now conveniently browse flights and apply for visas in one place, eliminating the need to navigate multiple websites.
Nitin John, Vice Chairman, Riya Group, expressed his enthusiasm for the partnership: “Visa services have been one of our most promising and rapidly growing areas. Since the 80s, even before we pioneered holistic solutions for travel partners, Riya Group has been meeting the increasing demand for visa services. Our alliance with the esteemed Air India Express allows us to extend our reach and improve travelers’ experiences from the outset of their journey. This strategic collaboration addresses common challenges in travel planning by integrating comprehensive visa services directly into the airline’s website.”
Ankur Garg, Chief Commercial Officer, Air India Express, echoed this sentiment: “At Air India Express, we are committed to enhancing the travel experience for our valued guests. The introduction of our new Visa Services simplifies the traditionally cumbersome visa application process. By leveraging this innovative platform, travelers can now enjoy a streamlined and efficient system, reducing wait times and eliminating the need for physical visits to visa application centers.”
