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Wednesday, 03 July, 2019, 12 : 30 PM [IST]

VFS records 121% rise in demand for Premium Lounge; unveils new one at Chennai VAC

VFS Global has unveiled a Premium Lounge at its Visa Application Centre (VAC) in Egmore, Chennai. The centre provides visa services for 25 countries, and applicants to any of these destinations can opt for the Premium Lounge service. VFS Global currently runs 17 Premium Lounge facilities across India, and has seen a rapid rise in demand for the service. In the first four months of 2019 alone, a 121% increase in demand for the Premium Lounge has been recorded, over the same period in 2018. 

Jeremy Pilmore Bedford, British Deputy High Commissioner, Chennai; Mark Van De  Vreken, Consul General, Consulate General of the Kingdom of Belgium; Catherine Suard, Consule Générale à Pondichéry et Chennai, Consulat General De France and Kornelia Wegener, Head of Visa Section, Consulate General of the Federal Republic of Germany, inaugurated the Premium Lounge in a formal ceremony. 

Vinay Malhotra, Regional Group COO – South Asia, Middle East and China, VFS Global, said, “Due to the growing demand for personalised services seen among Indian travellers, we are pleased to extend our Premium Lounge service to Chennai residents. The rise witnessed is testament to the fact that applicants are looking for increased comfort and convenience in their visa application process. We trust that this facility will enhance the visa application experience for all the travellers.”

The Premium Lounge is an optional service, available at an additional cost, providing end-to-end personalised assistance and professional guidance throughout the visa application process. This includes form filling assistance, complimentary photo booth and photocopy services, and biometric enrolment, all in a plush ambience. The staff at the Premium Lounge speaks the local language, there is a dedicated helpline and email contact for convenient appointment booking, personalised attention is given for every applicant, quicker completion of the submission process, refreshments are available, etc. 
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