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Wednesday, 30 May, 2018, 12 : 00 PM [IST]

Railways unveils new user interface of e-ticketing system

The Railways has launched a Next Generation e-Ticketing (NGeT) system that will provide easy and fast way of booking rail tickets by automating the journey planning and purchase of tickets. The Railway's online travel portal -- has launched beta version of its new user interface having more user-friendly features for better experience.

Users have been invited to initially, switch to the beta version of the website and get the first hand experience of its look, feel and usage for a period of 15 days during which Railways will take suggestions from them for further changes and improvement of the site, a statement said. After this the beta version of the new interface will replace the old interface of IRCTC e-ticketing portal enabling a smooth transition of the users to the new interface. With the launch of new system, user can now enquire or search trains and check availability of seats without login also as was being done in the present website after login thereby saving time. They can now change font size throughout the website for comfortable viewing experience.

The new look and feel will have single screen information about the train including the train no, train name, originating and destination station and distances between them, arrival and departure time and journey time has now been arranged. Besides, new filters on 'My Transactions' where user can also view their booked tickets based on journey date, booking date, upcoming journey and completed journey.

To enhance customer's booking experience, interesting features like 'waitlist prediction', and others have been introduced. Using this feature, user can get the probability of waitlisted or RAC ticket getting confirmed. The new look and feel is providing the facility for the user to find out the availability up to the entire advance reservation period of 120 days at present, except few trains. In the new system, user can perform multiple activities through booked history with improved interface for cancellation of tickets, printing of tickets, request for additional SMS, selecting alternative train by exercising the option of 'Vikalp' and change of boarding point if required. E-ticketing today constitutes about two third of total reserved tickets on the Railways.

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