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Monday, 29 June, 2020, 13 : 00 PM [IST]

Canada’s G Adventures suspends tours up to Aug 31; offers 110% travel credit

Due to the continuing global pandemic, Canada-based G Adventures, an operator of small-group escorted tours, has taken the decision to further suspend all tours departing up to and including August 31, 2020. 

The health and safety of our travellers and staff is our main priority and this is an essential measure to protect our travellers and our people at this time, the company said. All travellers booked and fully paid on a tour departing up to August 31, 2020 will receive a 110% travel credit on all booked tour services, including pre- and post-night accommodation and transfers, to be used on any tour departing up to two years from the end of the month of their tour’s suspension. Travellers who haven’t yet made their final payment will have their Lifetime Deposit kept on file to put towards a future tour.

“We are not suspending tours beyond August 31 as we wish to keep the door open in the event the current situation evolves in a way that enables us to travel again. However, we do understand people may feel uncertain about travelling in the upcoming months, so we are offering travellers booked on tours departing up to December 31, 2020 the option to transfer their booking to a future departure date for the same price. Alternatively, they can pay in full and receive a 110% travel credit for a future tour,” the company said.

To help travellers feel confident to rebook using their travel credit,
Lifetime Deposit or to make a new booking, G Adventures is offering a Book with Confidence policy, which lets them cancel and rebook their tour closer to the time of departure, giving them flexibility and peace of mind.

“We are more committed than ever to making our travellers’ safety a
priority. Our new Travel with Confidence policy features enhanced health
and safety procedures on all of our tours from the moment travellers arrive
to the moment they leave to provide them with even more confidence while travelling. And for those travellers looking for even more confidence, we've this week launched our Travel with Confidence Plus Collection of 37 small group tours which include all the benefits of our Travel with Confidence policy, plus additional physical distancing measures,” the company states.

G Adventures is notifying all travellers regarding tour suspensions and
advising travellers with flight bookings to contact their insurance / air
providers for details on compensation.

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