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Friday, 26 October, 2018, 16 : 30 PM [IST]

TripAdvisor Ranks the “Most Excellent” Hotel Chains in the World

Two chains from India ‘The Indian Hotels Company’ (Taj and Vivanta), and ‘The Oberoi Group’ recognised globally among the “Most Excellent” Hotel Chains
TripAdvisor, the world’s largest travel site from reviews to bookings listed the “Most Excellent” hotel chains that have the highest percentage of TripAdvisor Certificate of Excellence recipients globally. In its eighth year, the Certificate of Excellence is given to accommodations, as well as other travel businesses, that deliver great service and consistently achieve high traveller reviews on TripAdvisor.

A number of hotel chains based in Asia Pacific were also recognised as the “Most Excellent” hotel chains globally. The Indian Hotels Company (Taj and Vivanta) and Shangri-La Group came in #3 and #5 respectively under the medium chains category whereas The Oberoi Group, Aman Group, Pan Pacific Hotels Group and Rosewood Hotels & Resorts made up the top 10 in the small chains category.

“The Certificate of Excellence is widely recognised by travellers as an indicator for consistent, high quality service and experience, a recognition you will find proudly displayed in hotels all around the world,” said Grant Colquhoun, TripAdvisor’s spokesperson for Asia Pacific. “For the first time ever, TripAdvisor is shining a light on the chains that have received the most Certificate of Excellence this year. Congratulations to all these excellent brands for this tremendous achievement!"

TripAdvisor determined which hotel chains had the highest percentage of Certificate of Excellence recipients across small, medium and large chain categories:

Global “Most Excellent” Large Hotel Chains (>500 properties)

  1. Preferred Hotels & Resorts
  1. Hyatt Hotels Corporation
  1. Hilton Worldwide Holdings
  1. Premier Inn
  1. Marriott International
  1. Best Western International
  1. Radisson Hotel Group
  1. La Quinta Holdings
  1. InterContinental Hotels Group (IHG)
  1. Travelodge Hotels Limited (UK)


Global “Most Excellent” Medium Hotel Chains (50-500 properties)

  1. Four Seasons Hotels and Resorts
  1. Drury Hotels Company
  1. The Indian Hotels Company (Taj and Vivanta)
  1. The Leading Hotels of the World
  1. Shangri-La Group
  1. Paradores
  1. Relais & Châteaux
  1. Kempinski Hotels
  1. H10 Hotels
  1. Omni Hotels & Resorts


Global “Most Excellent” Small Hotel Chains (20-50 properties)

  1. Belmond
  1. The Oberoi Group
  1. Loews Hotels & Co
  1. Mandarin Oriental Hotel Group
  1. Jurys Inn
  1. Jumeirah Group
  1. Casa Andina Hoteles
  1. Aman Group
  1. Pan Pacific Hotels Group
  1. Rosewood Hotels & Resorts
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