TravelBiz Monitor

Visa Updates

Thursday, 23 May, 2019, 17 : 30 PM [IST]
‘Casa Italia’ to offer personalised Italian Visa services for business travellers at VFS Delhi
TBM Staff | New Delhi

VFS Global in partnership with the Embassy of Italy in New Delhi has set up a dedicated experience centre, Casa Italia, at the former’s visa application centre in the national capital, to offer personalised and professional Italian visa services to business travellers. The dedicated facility was inaugurated by Italian Ambassador to India, Lorenzo Angeloni at the VFS Global Centre located at the Shivaji Stadium Metro station today.

Apart from facilitating visa applications and processes with a personalised attention, Casa Italia also has a Lavazza coffee station with select refreshments, and dedicated areas for Italian companies to display and showcase their products.  Casa Italia is also equipped with audio-visual mediums to highlight tourist attractions of Italy.

Inaugurating the centre, the Ambassador said that the Casa Italia is focused on reshaping the visa experience so that it provides an ideal “first glimpse of the Italian way” of hospitality to Indian travellers. He said that “everything is moving in the right direction” between India and Italy and it is poised to grow further with the new government taking over. He said that the visitor numbers from India has been growing at an average 20% and therefore it is important that the required assistance is provided to VFS to enhance the visa process. “Casa Italia is a place where one feels at home,” he said. The centre will provide the flavour, taste, images, etc. of Italy before people visit the place, he added.

“It’s a premium offering intended at business travellers,” said Alok Singhal, Regional Head – North & East India, VFS Global. “It is a new concept altogether. We have been working closely with the Embassy of Italy as well as the Chamber of Commerce. Therefore, Casa Italia is beyond just visa facilitation,” he said.

 
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