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Wednesday, 15 April, 2020, 16 : 15 PM [IST]

TAAI enumerates on its efforts to seek government relief for ‘Road to Recovery’

With the travel & tourism industry facing an existential crisis globally due to the travel curbs and border restrictions because of Covid-19 pandemic, the Travel Agents Association of India (TAAI) under the leadership of its dynamic President, Jyoti Mayal organised an online panel discussion to discuss the ‘Road to Recovery’ for the future. This discussion was organised in association with TravelBiz Monitor

Welcoming TAAI members and the agent fraternity, Mayal said that the industry is going through a crucial phase. “We got together here to let you know what we are doing for our members and the industry at large," Mayal said. 

Mayal informed that TAAI has already reached out to the Prime Minister, Finance Minister, Ministry of Civil Aviation, Ministry of Tourism and the Reserve Bank of India. "We have urged the various departments of the government to take relief measures against the backdrop of coronavirus pandemic, and help the industry to survive. The issues we raised right from GST exemption, loan waiver, refunds to agents from airlines and IATA, etc. The dialogue with the government is ongoing.” 

She reiterated that going forward businesses will face many challenges. "We are looking for a bailout package from the government to pay salaries and restart business from scratch." 

Talking about IATA, she said that TAAI has made strong presentations in dealing with the aviation body. "We have already informed MoCA about our issues on air ticket cancellation payments. We have requested IATA to not suspend any airline otherwise it will complicate the refund process for us, and we won’t be able to survive after the twin defaults of Jet Airways and Kingfisher Airlines.”

Moreover, Mayal stated that they are in regular touch with low-cost airlines. “We are looking for a favourable way out. Low-cost airlines are also looking into the issue and assisting us. This is rightfully our money and we must get it," she emphasised.

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