TBM Staff - Mumbai Travelport and Air India are accelerating the launch of NDC content and servicing for Travelport-connected agencies.
Travelport is the leading distributor for Air India content globally, connecting the airline to its network of travel agencies around the world via the Travelport+ platform. Agencies using Travelport+ will be able to quickly and easily view and compare the airline’s NDC offers alongside traditional content in the fourth quarter of this year.
“Globally, Travelport is the leading aggregator of Air India content for travel agencies,” said Damian Hickey, Global Head of Travel Partners at Travelport. “Our partnership is centered around our shared belief that agencies are an essential retailing channel to provide travelers with seamless, personalized experiences for every trip, even after booking. That is why Travelport’s end-to-end NDC solution will empower agencies to directly service Air India bookings, so they can manage changes across NDC and non-NDC content seamlessly.”
Travelport’s latest enhancement to the Travelport+ platform, Content Curation Layer (CCL), simplifies the process of accessing retail-ready content and identifying the most relevant options from airlines like Air India. Travelport’s CCL uses artificial intelligence (AI) and machine-learning (ML) to filter through aggregated multi-source content to deliver accurate search results that are standardised, making offers easier to understand and compare. This ensures that agents can then book the best options for their travellers from any source of Air India’s content, based on their unique needs and preferences.
“Travelport is one of our preferred technology providers,” said Nipun Aggarwal, Chief Commercial and Transformation Officer at Air India. “Together, we are looking to deliver a solution that makes it easy for agents to access, sell, and service Air India’s content and offers through Travelport+.”
